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401k FAQ

Q: Where do I set up my 401k?

A: Please visit Fidelity's website to enroll: https://nb.fidelity.com/static/mybenefits/netbenefitslogin/#/login . Need further assistance? Please call Fidelity at 1-800-835-5095.

 

Q: I didn't enroll in my 401k during open enrollment. Can I still enroll?

A: Yes, you can enroll in your 401k at any time. Please visit Fidelity's website to get started.

 

Q: Where do I adjust my contributions amounts?

A: You can adjust your contributions in Fidelity.

 

Q: I update my contribution amounts, when will I see the changes reflected?

A: Please be advised it can take 1-2 pay periods for changes to be reflected.

 

Q: Why did my contributions stop?

A: Please note there is a contribution limit that is set by the IRS (see information below). We also recommend reviewing your elections in Fidelity.

2026 Contribution Limits

  • Standard limit: $24,500
  • Age 50 or over catch-up: +$8,000 (Total: $32,500)
  • Age 60-63 special catch-up: +$11,250 (Total: $35,750)

The total contribution limit applies across all of you 401(k) plans combined, including both traditional and Roth 401(k)s

 

Q: I see the deductions on my paycheck, but the money is not reflected in Fidelity. Where are my funds?

A: Please allow 1-2 pay periods to see your funds reflected in Fidelity. If you do not see them after 2 pay periods, please reach out to the NA SSC.

 

Q: I over contributed to my 401k, what can I do?

A: Please get in contact with Fidelity for further assistance: 1-800-835-5095.

 

Q: I have 401k contributions from the previous company I worked for. I don't want to over contribute, who do I make aware of this?

A: Please submit a ticket with your last 2 paystubs attached. Please note we cannot guarantee this will prevent you from overcontributing. We highly recommend keeping an eye out on your contributions and adjusting your elections accordingly. 

 

Q: I have previous contributions and want to roll it over to Fidelity. How do I complete this process?

A: You can transfer/rollover previous accounts to Fidelity. You may do this after you receive your first paycheck. Please contact Fidelity at 1-800-835-5095 for further assistance.

 

Q: What is the employer match?

A: Samsung matches 100% of the first 3% you contribute, and 50% of the next 3% you contribute (applies to pre-tax or after-tax, but not both) for a maximum SAS contribution of 4.5%. Please note, if you reach your 401(k) contribution limits before the end of the year, Samsung will no longer contribute. 

 

Q: What happens to my 401k if I leave the company?

A: Please get in contact with Fidelity for further assistance. 

 

 

 

 

 

 

 

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